How to Fix Netflix Error UI-800-3

The Netflix error code UI-800-3 typically indicates a problem with the app’s cached data, which may need to be refreshed to resolve the issue. Follow these steps to fix it.

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1. Restart Your Device

• Restarting your device can clear temporary glitches affecting Netflix.
• Steps:
  1. Turn off your device.
  2. Unplug it from power for at least 1 minute.
  3. Plug it back in and turn it on.

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2. Clear Netflix App Cache

Cached data can sometimes become corrupted and cause errors.

• On Smart TV:
  1. Go to Settings.
  2. Navigate to Apps > Netflix.
  3. Select Clear Cache or Clear Data.
• On Android Devices:
  1. Go to Settings > Apps > Netflix.
  2. Tap Storage > Clear Cache and Clear Data.
• On Fire TV/Stick:
  1. Go to Settings > Applications > Manage Installed Applications.
  2. Select Netflix > Clear Cache.

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3. Sign Out and Sign Back In

• Logging out and back in can refresh your account settings.
• Steps:
  1. Open the Netflix app.
  2. Navigate to Settings or Get Help.
  3. Select Sign Out.
  4. Restart the app and sign in again.

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4. Reinstall the Netflix App

• If clearing the cache doesn’t work, reinstalling the app may fix the problem.
• Steps:
  1. Uninstall Netflix from your device.
  2. Restart your device.
  3. Reinstall the app from your device’s app store.

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5. Restart or Refresh Your Internet Connection

• A slow or unstable connection can cause this error.
• Steps:
  1. Restart your router by unplugging it for 1 minute.
  2. Plug it back in and ensure the connection is stable.
  3. Test your internet speed (Netflix recommends at least 5 Mbps for HD streaming).

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6. Verify Device Compatibility

• Ensure your device supports Netflix and is running the latest firmware.
• Check the Netflix Help Center for compatibility details.

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7. Contact Netflix Support

• If the problem persists, contact Netflix Customer Support for further assistance.
• Visit Netflix Help Center, or use the Help option in the app.

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Quick Fix Checklist

• Restart your device.
• Clear Netflix app cache and data.
• Reinstall the Netflix app if needed.
• Ensure a stable internet connection.
• Sign out and back into your Netflix account.